Question 1

What is QCare?

Accepted Answer

QCare is a clinic queue management software for Indian hospitals and clinics. Patients scan a QR code to join the queue, get WhatsApp notifications when their turn is near, and track their position on their phone. Receptionists manage the queue from a tablet, and a TV in the waiting room shows live token status.

Question 2

Do patients need to download an app?

Accepted Answer

No. Patients use their phone's browser: no app download required. The QR code opens a web page instantly, and patients can optionally save it to their home screen like an app.

Question 3

How does the TV token display work?

Accepted Answer

Any TV connected to an Android stick (like Amazon Fire Stick) can display the live queue. The QCare TV app is available on the Amazon Appstore. It shows all doctors' queues side by side and announces token numbers aloud in the patient's language.

Question 4

What WhatsApp notifications does QCare send?

Accepted Answer

QCare sends three WhatsApp messages per patient visit: (1) a confirmation when they register with their token number and estimated wait, (2) an alert when only 3 patients are ahead of them, and (3) a notification when their token is called.

Question 5

How much does QCare cost?

Accepted Answer

QCare starts at ₹2,499 per month for the Starter plan (1 doctor, 50 tokens/day) and ₹3,999 per month for the Growth plan (5 doctors, unlimited tokens). A 14-day free trial is available with no credit card required.

Question 6

Does QCare work for multi-doctor clinics?

Accepted Answer

Yes. QCare supports multiple doctors with simultaneous queues. Each doctor can have their own queue mode: same-day walk-in, advance booking, or appointment slots. The TV display shows all doctors side by side.

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