QCare
Book a Demo →
Hospital Token System

Digital Hospital Token System
That Works on Any Phone

Ditch paper token slips. QCare delivers digital tokens via WhatsApp, displays live queue status on your waiting room TV, and alerts patients when it's their turn — all without a printer or custom app.

Start 14-day free trial →View pricing

Paper Tokens vs QCare Digital Tokens

See why clinics across India are switching to digital token management.

FeaturePaper Token SystemQCare Digital Token
Token delivery✗ Printed slip at reception✓ WhatsApp message instantly
Patient tracking✗ Patient must stay in room✓ Track from phone anywhere
Missed-turn alerts✗ None — patient must watch TV✓ WhatsApp alert 3 patients ahead
Multi-doctor queues✗ Separate printers needed✓ Single system, all doctors
Historical records✗ Paper slips disposed daily✓ Digital records, 30-day history
Setup cost✗ ₹15,000+ for token machine✓ Starts at ₹2,499/mo + Fire Stick (one-time)
Maintenance✗ Printer jams, ink, paper✓ Zero hardware maintenance
Language support✗ English only✓ English + 5 Indian languages

A Token Journey with QCare

Patient arrives
Patient scans QR code at reception. Takes 20 seconds — no form to fill at the counter.
Token issued
Token number assigned instantly. Patient gets DR1-007 (for example) with expected wait time on WhatsApp.
Patient waits freely
Patient can sit in the car, canteen, or pharmacy. They track their position live on the token link.
3-ahead alert
When 3 patients remain ahead, WhatsApp sends an automatic heads-up. Patient comes back on time.
Token called
Receptionist calls token. TV display updates. Patient's phone gets instant "Your turn" notification.
Consultation done
Token marked complete. Next patient called automatically. Queue moves efficiently.

Three Token Modes for Every Clinic

Each doctor can use a different mode based on how they see patients.

Most common
Walk-in (Same Day)
Tokens issued in real time as patients arrive. Best for general OPD, paediatrics, and high-volume specialties. Queue visible on TV.
For specialists
Advance Booking
Patients book a token for a future date. No phone calls needed. Token number and date sent via WhatsApp. Slot opens on the day.
Time-based
Appointment Slots
Each token is tied to a specific time slot (e.g. 10:00 AM, 10:15 AM). Prevents overbooking. Patients know exactly when to arrive.

Frequently Asked Questions

What is a hospital token system?+

A hospital token system assigns numbered tokens to patients and manages the order in which they see the doctor. QCare makes this fully digital — tokens delivered by WhatsApp, displayed on TV, with automated alerts — eliminating paper slips and printer hardware.

Do we need a token number printer?+

No. QCare delivers tokens digitally via WhatsApp. There is no need for a token printer or kiosk. The only hardware you need is a TV stick (Amazon Fire Stick) for the waiting room display. QCare subscription starts at ₹2,499/month.

Can we use QCare for multiple departments?+

Yes. Each doctor or department gets their own token series. All queues are managed from a single receptionist dashboard and displayed on the same TV side by side.

What happens if a patient doesn't have WhatsApp?+

The patient receives their token number at registration on screen. They can track their position on the TV display in the waiting room. WhatsApp is optional — not required.

How is token numbering handled?+

Each doctor has their own token prefix (e.g., DR1-001, AKR-007). Numbers reset to 001 at midnight daily. Old tokens are preserved in history for reference.

Modernise your token system today

14 days free. No credit card. No printer required.

Start free trial →