QCare
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Product overview

Everything a clinic needs
for a smooth patient flow.

QCare handles same-day queues, advance bookings, appointment slots, WhatsApp alerts, TV displays, and QR-code registration — all in one system built for Indian clinics.

Queue ModesWhatsApp AlertsTV DisplayQR Registration
Queue Modes
Flexible scheduling

Three ways to manage patient flow

Every doctor is different. QCare gives you three modes so each doctor's queue works the way they actually practice.

Each doctor in your clinic can use a different mode
Slot length set per doctor — 10, 15, 30 minutes or any duration
No double-bookings, ever
QCare
City General Hospital
DR
Dr. Priya Sharma
Dermatology
Queue open · Join today
You're joining today's live queue
Your position
#7
~28 min estimated wait
003
004
005
006
007
Ravi Kumar
26y
Join Queue →
WhatsApp Notifications
Zero-install alerts

No more sitting in the waiting room for hours

Patients get a WhatsApp message when their turn is near — so they can relax at home, grab a coffee, or run an errand and come back just in time.

1
Token confirmed
Patients receive their token number on WhatsApp the moment they register. Includes a link to track their position.
2
Heads-up alert
A timely reminder sent before their turn — so patients know when to start making their way to the clinic.
3
Your turn now
Patients are notified the moment their token is called. No need to sit and watch the waiting room screen.
Patients choose whether to receive WhatsApp messages — fully opt-in
Each alert is sent once, reliably — no duplicate messages
Works on any phone that has WhatsApp
💬
QCare Notifications
online · typically replies instantly
Token Confirmed
Your token DR1-042 is confirmed, Ravi! You are at position #3 in the queue at City General. Expected wait: ~12 mins.
🔗 View your token status
10:02 AM
🔔 3 Ahead Alert
You are almost up! Only 3 patients ahead of you. Please make your way to the clinic now.
🔗 Check your position
10:31 AM
📢 Token Called
Your token DR1-042 has been called at City General Hospital. Please proceed to the doctor's room now.
🔗 View status
10:48 AM ✓✓
Sent on registration
Sent when 3 patients ahead
Sent when token is called
Waiting Room TV

A live board your waiting room can see

Connect any screen in your waiting area. Patients can see all doctors' queues at a glance — who's being seen, who's next, and how many are waiting.

City General Clinic5:10 AM
DR1 — 007  ·  Please proceed to Room 1 now
DR1 — 007  ·  DR1 பூஜ்ஜியம் பூஜ்ஜியம் ஏழு — room ஒன்னுல வாங்க

Dr. Anand Kumar

General Medicine  ·  Room 1

DR1 — 007Called

Ravi Kumar · ரவி குமார்

Token called · Room 1

Please proceed to Room 1
DR1 — 008~8 min
DR1 — 009~16 min
DR1 — 010~24 min

Dr. Meena Pillai

Paediatrics  ·  Room 2

MP — 003

Consulting

MP — 004~12 min
MP — 005~22 min
MP — 006~32 min
Scan the QR code at reception to join the queue  ·  DR1 — 007 please proceed to Room 1  ·  Thank you for your patience  ·  வரவேற்கிறோம்  ·  Scan the QR code at reception to join the queue  ·  DR1 — 007please proceed to Room 1  ·  Thank you for your patience  ·  வரவேற்கிறோம்  · 
Dark & light themes
Pick the look that suits your waiting room — a sleek dark board or a clean white display.
Voice announcements
Token numbers are announced aloud in the patient's language — Tamil, Telugu, Malayalam, Kannada, or Hindi.
Multiple waiting areas
Large clinics can show different queues on different screens — one per floor, ward, or department.
Access protection
Optionally lock the display so only your TV can open it — prevents misuse of the link.
Always up to date
The board updates the moment anything changes. Patients always see accurate, live information.
No special hardware
Works with any TV and a basic streaming stick. No expensive equipment or IT setup required.
QR Code Registration
Zero-friction onboarding

Patients join in under 30 seconds — no app needed

Place your clinic's QR code at reception. Patients scan it with their phone camera, enter their name and number, and get a token — all in under half a minute.

Ready-to-print sticker
Download and print your clinic's QR sticker in minutes. Available in English and major Indian languages.
Patients choose their language
The registration screen is available in Tamil, Telugu, Malayalam, Kannada, and Hindi — patients switch with one tap.
Saves to home screen
Patients can save QCare like an app on their phone — next visit, one tap gets them back in queue. No re-scanning.
Live token tracker
Every patient gets a personal page showing their position and estimated wait — it updates automatically as the queue moves.
Powered by
QCare
City General Hospital
Skip the wait.
Scan to get your token and track your turn from anywhere.
citygeneral.qcare.co.in
1
Scan QR
2
Fill details
3
Get token
📱
Opens instantly in browser
No app download. No sign-up. Just scan.
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